Responsive Email for Everyone!

Graphic: Email on a desktop and a mobile device.

Where am I going? Who knows? This is a work in progress!

Date: August 30, 2014

Client: Real Magnet

Goal: Create simple, yet versatile responsive email template designs that allow for easy composition of email messages.

Challenge: To make these responsive email messages unbreakable, I needed to create a solid framework for the responsive code that would allow my users to drag and drop any combination of content elements into their message.

Process: I started by analyzing the structure of the HTML code generated by the message editor. I noticed that the rows, columns, images, and text-boxes developed by the editor were all identified by data-zones with specific IDs. Following the basic table layout pattern, I was able to target these IDs to make columns stack and rows expand to the width of their containers.

Next, I created a design that could accommodate the messaging needs of my users. By identifying common threads between basic message types (newsletters, announcements, promotions etc.), I developed a list of content building blocks. For instance, a newsletter typically features several article blocks; each article block includes a heading, body text, a read more link, and a picture. Once I had brainstormed enough content blocks, I assembled a master template.

Five layouts for responsive email.
Master email template illustrating the flow of content for different element blocks.

After several rounds of internal testing, I presented my design to our company’s stakeholders. I explained my modular approach and demonstrated how the user could quickly create custom messages. After some debate, I was encouraged to simplify and expand my design into five layouts.

These templates were published to the template library in early September 2014. I’ve since made some alterations to the body text to clarify which devices or email clients support responsive email design.

By Elise

As a marketing professional, I recognize that one of the most valuable tools available to an organization is its digital presence. I believe that information should be clear and concise, easily accessible in all mediums, and carefully tailored to match the audience or task. I view every web project as a puzzle and truly love untangling problems and creating order. As my career evolves, I want to work and learn within a talented team of creative individuals who actively seek information about the latest trends and updates to digital engagement. I live in Washington, DC and enjoy the green spaces in my city on a daily basis. I'm an avid gardener, the proud owner of two small plots in my backyard where I cultivate beets, peas, beans, peppers, tomatoes, peppers and cucumbers. I'm in constant battle to keep the alley cats and neighborhood rats away - you can read more about my trials and triumphs on my gardening blog: Shoots and Ladders (http://shootsnladders.wordpress.com/).